Bookings

Provide ease to your customer, by providing facility to either register booking through telephone call or through online modes such as social media and website.

Route Planning

Assigning optimized routes to your field staff is the crucial aspect to achieve resource optimization, thus boosting profitability.

Pickup

Identify the article and assigning QR tag for further process. Snapshot of manual address is sent to back office for timely data entry. Automated process ensure less human errors and enhanced throughput of field staff.

Track & Trace

End to End visibility of the article with in the dispatch company, so that everyone is informed on estimated job completion.

Delivery

Deliver the article at recipient address and gather recipient’s signature on smart phone. Return To Origin can also be identified in this process.

Customer Feedback

It is always helpful to get customer feedback on the service level with the help of 5 star rating system and comments.

Features

GEO-FENCING

restricts patrol data submission within permissible radius of location. You will get reliable completion reports.

GEO-TAGGING

Of incidents with multimedia (images, video, audio, text) evidence puts you at credible position.

APPOINTMENTS

helps staff keeping their appointments with customers and internal co-workers., will result in smooth functioning of operations.

MILEAGE & DURATION

Provides insight of delivery agents mileage and time taken for better budget control over operational expenses.

OFFLINE APP

Operations remain uninterrupted even in patchy internet coverage providing pragmatic solution.

REAL-TIME ALERTS

Updating your staff instantly the incident happened giving most of the time for real work.

QR CODE, NFC & BEACONS

Pinpoint location of the checkposts from where checkpoints should be submitted.

PERFORMANCE

evaluation culture helps inculcating motivation among staff thereby increasing their productivity in operations..

SOS ALERTS

Maintains a hotlink between staff and control room incase of emergency. Lone workers safety is ensured.

CUSTOM REPORTS

Provides you report builder to develop custom reports for changing information requirements.

COLLABORATION

Interactive collaboration platform on which interactions are maintained as per social media norms and exchange of information becomes intuitive for staff.

IN-TRANSIT VISIBILITY

Giving complete visibility from first mile to last mile. Putting you in confidence that nothing falls between the cracks.